10-second review: A three-part article taken from my book, Teaching English, How To…. (Xlibris, 2004) consisting of my approach to teaching formal speech, engaging in small-group activities and constructing and responding to interview questions, especially job interviews.
Title: “How Can Teachers Help Students Overcome Their Fear of Speaking in Public?” Teaching English, How To…. Raymond Stopper. Xlibris, 2004. pp. 297-305.
Maintenance roles in making small groups work:
1. Encouraging: Being warm and responsive to others; accepting the contributions of others; giving others an opportunity for recognition.
2. Expressing group feelings: Sensing feeling and mood, or relationships within the group, and sharing one’s own feelings with other members.
3. Harmonizing: Attempting to reconcile differences and reduce tension by giving people a chance to explore their differences.
4. Compromising: When one’s own ideas or status is involved in a conflict, offering to compromise, admitting error, disciplining oneself to maintain group cohesion.
5. Gate-keeping: Keeping communication channels open and facilitating the participation of others.
6. Setting Standards: Expressing standards for the group to achieve; applying standards in evaluating group functions and production.
Next: Task roles in making small groups work.